Error Number 6007 Cadworx Jun 2026
Unplug the USB key, wait 10 seconds, and plug it into a different, functional (preferably directly into the motherboard rather than a USB hub).
If you have seen a dialog box stating: "Error Number 6007 – Database error. Unable to complete the operation" , you know it can bring your design workflow to a grinding halt. This article explains exactly what error 6007 means, its root causes, and step-by-step methods to resolve and prevent it.
Which specific and CAD platform ( AutoCAD or BricsCAD ) are you running? Share public link
: Ensure you have the latest Sentinel HASP drivers installed on both the client and the server. Firewall Settings : Check that your firewall is not blocking (the default port for HASP licensing). smartsupport1.intergraph.com Troubleshooting Steps CADWORXABOUT error number 6007 cadworx
A: Open Device Manager and look under "Universal Serial Bus devices" or "Human Interface Devices." If the lock is functioning correctly, you should see an entry related to "Sentinel HASP Key" or a similar name. If you see an unknown device with a yellow exclamation mark, the driver is not installed correctly.
Locate the on your CADWorx installation media or download the latest version from the Hexagon PPM Support portal.
The License Manager version on the server is too old or incompatible with the current CADWorx version. Unplug the USB key, wait 10 seconds, and
Produce a short incident note:
If you are dealing with a recurring licensing issue, please share and whether you use a VPN . I can provide the exact directory paths or custom configuration settings for your environment. Share public link
This error typically appears as a pop-up dialog box accompanied by a message stating: "Error Number 6007. An error occurred while attempting to open the drawing" or "System error number 6007 has occurred. The drawing file is invalid." This article explains exactly what error 6007 means,
: Enterprise firewalls or local security policies block the essential communication ports (such as UDP Port 475) required by the Aladdin HASP License Manager.
If you receive a timeout message, your machine has physically or digitally lost connection with the server. Ensure you are properly connected to the company network or validated through an active enterprise VPN. 3. Configure Firewall and Port Rules
If the error occurs when opening any drawing from a specific project, the project database is likely corrupt.
