user password for Config Tool, it is stored in the Directory database. Resetting it requires running a SQL script or contacting Genetec Technical Assistance Center (GTAC) with a database backup. Are you trying to recover a lost password , or are you setting up a new server from scratch?

Security Center allows you to enforce strict password rules for all users. You should require:

Using Windows Active Directory integration for user authentication. Restricting Server Admin access to local connections only.

The Genetec Config Tool is a powerful software application used to configure and manage various security systems, including video surveillance, access control, and license plate recognition. As a widely used tool in the security industry, it's essential to understand the default password and best practices for using the Genetec Config Tool. In this article, we'll explore the ins and outs of the Genetec Config Tool, including its features, default password, and expert advice on how to use it securely.

Unlike the main Genetec Security Center client, the Config Tool connects directly to hardware over the network, often using default credentials when the device is factory-fresh or after a factory reset.

When you first set up a hardware appliance like a Streamvault SV-16, you will be guided through the "First run configuration wizard" after logging in with the blank password. As part of this wizard, you will be forced to define a new, secure password for the Admin user account before you can proceed with any other configuration.

This article provides the default login credentials as of 2026, explains how to change them for security, and outlines steps for password recovery. 1. What is the Genetec Config Tool Default Password?

A: No. The passwords are hashed and salted. Your only recovery options are the ResetConfigToolPassword.exe utility (requires Windows admin rights) or a full factory reset of the appliance.

Some common issues with the Genetec Config Tool include:

Avoid granting full administrative access to every user. The Security Center platform includes pre-defined user roles with varying levels of access. For example:

However, it's highly recommended to change the default password for security reasons. You can do this during the initial setup or at any time through the Config Tool.

Default passwords are intended only for initial setup and troubleshooting. Leaving a default password active on a live security system (especially one managing video surveillance and access control) creates a severe security vulnerability.

For a new installation of Genetec Security Center, the default login for the is the username Admin with a blank password .

The initial admin account generally comes with a blank password. You simply enter "admin" as the user, leave the password field empty, and click login. ⚠️ Urgent Security Warning

A mix of uppercase, lowercase, numbers, and symbols. Length: A minimum of 12–14 characters.