Osticket Plugins List !free! Link
Before clicking "Buy", ask these three questions:
Attachments on the Filesystem — osTicket 1.17.7 documentation
As of January 2026, osTicket released v1.18.3, supporting PHP 8.3/8.4. Ensure your plugins are compatible with this version to avoid security vulnerabilities. osticket plugins list
Streamlining how users and staff log in can improve both security and user experience.
: Integrates with OpenAI to help agents draft accurate ticket replies. : Integrates with OpenAI to help agents draft
: Allows staff and clients to authenticate against an LDAP or AD server.
: Allows agents to log hours spent on individual tickets for client billing or internal productivity metrics. 4. Communication and Notifications Before clicking "Buy"
: Keep active plugins restricted to essentials to prevent performance lag and code conflicts.
: Tracks and logs administrative changes and activity within the system for compliance. Popular Third-Party Integrations
: Moves ticket attachments from your database to the web server's file system. This prevents database bloat and significantly improves performance for help desks with high attachment volume.