Follow the setup wizard to completion and restart your operating system.
To use the C100s seamlessly with modern web conferencing software, you must adjust the settings within each individual application:
Ensure "Polycom Communicator" is selected as both the and Input device. Polycom Communicator C100s Windows 10 Driver
: The physical device relies entirely on the integrated audio engine of your PC rather than complex, proprietary software execution layers.
Look for the C100S. It will likely be listed under "Other Devices" as an unknown device, or it may appear under "Sound, video and game controllers" with a yellow exclamation mark. It might be named "C100S" or simply "Unknown Device." Follow the setup wizard to completion and restart
If Windows 10 shows a yellow exclamation mark next to the device in Device Manager:
In apps like Zoom, Microsoft Teams, or Skype, you must manually select the Polycom C100s in the audio settings of the application. Headset Experts Known Limitations: Physical Buttons: Look for the C100S
Because it is a USB-based audio device, it is largely plug-and-play . Windows 10 usually recognizes it automatically using native generic USB audio drivers.
: Allow Windows 10 to automatically install its generic "USB Audio Device" drivers. Do not attempt to force-install older Windows 7 software unless specifically required for a legacy app. : Set the